For years, Roberts Bakery relied on paper-based delivery processes. Drivers recorded delivery information by hand before updates were entered into SAP back at the Northwich manufacturing site. With over 50 routes a day and 35 drops per route, the process couldn't keep pace with a growing business.
Roberts needed a simpler way to capture proof of delivery, process returns and get real-time information back into SAP.
PreBilt for POD gives Roberts an effective mobile delivery solution with a direct SAP connection. Delivery information now flows straight from drivers to the business in real time. Finance, credit and customer service teams can see completed PODs immediately, helping Roberts remove paperwork, speed up invoicing and give customers a better experience.
“I think I learnt to use it in about 3 hours… anyone that is used to a smartphone or mobile device will be able to pick this up very easily.” Richard Maddock, Customer Delivery Driver, Roberts Bakery
