When you're supplying stores across the country, and fulfilling online orders, every delay has a knock on effect. Watches of Switzerland Group were relying on paper based processes that were slowing things down. Stock could take hours to show as available in SAP. Picking was too slow, small mistakes built up and teams were frustrated.
The business looked into a few mobile UX solutions, but they felt like an add on, rather than a valuable tool. PreBilt was different.
Now, operatives have a user friendly UX to handle goods receipt, stock enquiries, inventory checks and picking on familiar mobile devices. Tasks that used to take multiple steps are done in a few taps. Stock gets confirmed as it's put away, not after, so it's in SAP immediately. Bin to bin transfers are quicker, because they're so straightforward. Most importantly, the team appreciate PreBilt. It means because they're not wrestling with tricky transactions anymore, they're working comfortably and productively.
“We have visibility of stock as soon as it arrives and it is being processed for putaway with a much higher accuracy than before…the entire operation is more streamlined and gives us much more accurate productivity stats so the DC can deliver on its KPI's.”
“Everyone has been fantastic. The team quickly understood our requirements, ensuring we would see real improvements. It was a very smooth implementation with no dramas." Dave Scotcher, Head of Group Distribution and Site Operations, Watches of Switzerland.
