Getting warehouse teams back on the front foot

Twinings had brought in ITS mobile, so their team could work with SAP on mobile devices, but the confusing UX held them back. Typos and mistakes meant stock information couldn't be trusted. Tricky processes took longer than they should. Teams often turned to paper notes because they struggled so much with the system.

The problem wasn't SAP. It was the experience around it.

Now they have PreBilt, the team has a simple, intuitive interface that connects directly to SAP. Users can see exactly what goods they need and where to find them. Tasks are simpler and take less steps, so they're finished faster. Nobody needs paper notes or an update from supervisors, because they can trust information in front of them.

The result is a more productive team, better stock accuracy and a more confident operation, running efficiently every day.